About Us


 

Check-in and check-out time

Check-In: 3:00 PM

Check Out: 12:00 PM

 

Early and Late Departure

If you expect to check in early and would like to guarantee access to your room, we strongly suggest booking an additional night. Similarly for late check-out, reserving additional nights to guarantee access to your room until your departure. If you didn’t choose to reserve, we are happy to keep your luggage at our reception.

 

Cancellation policy

All reservations received from our website are nonrefundable and cannot be amended or modified and all payment is required in advance.

 

Room occupancy

Smart One Bedroom Private Pool Villa and Bathtub are with maximum occupancy for 2 adults plus 1 adult or 1 child above 12 years old by using an extra bed with charge.

Suite Room with Pool View is with maximum occupancy for 2 adults plus 1 adult or 1 child above 12 years old by using an extra bed with charge.

 

Credit card

We prefer Visa and Mastercard.

 

Smoking Policy

Smoking is not allowed inside the room but smoking is allowed outside the room or in the pool area.

 

Age Requirement Policy

Guests under 12 years old are considered as children, others are considered as adults. All guests must be at least 18 years old to register

 

Extended stay

Please contact Front Desk for an extension request. Confirmation is subject to villa availability.

 

Pet Policy

Pet is not allowed

 

Tax policy

21% government tax and service

 

Currency rate

All rates will be in IDR and if rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations.